Privacy Policy

This policy explains how Zylo Perfume (“Zylo”, “we”, “us”) collects and uses your personal data when you visit this website or contact us. We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

What we collect

• Information you give us: your name, email, phone number, emirate, company and message when you submit a form, join our mailing list or message us on WhatsApp.
• Order information: delivery address and order details shared with us to fulfil your order.
• Technical data: IP address, browser type and pages visited, collected through server logs and, if enabled, analytics cookies.

How we use it

• To respond to enquiries and process and deliver orders.
• To send marketing emails if you have subscribed — you can unsubscribe at any time.
• To improve our website and prevent fraud and spam.

Sharing

We share data only with service providers who help us operate — such as delivery partners, hosting, email and analytics providers — and only as needed. We never sell your personal data.

WhatsApp

When you contact us on WhatsApp, your messages are also processed by WhatsApp (Meta) under its own privacy policy.

Retention

We keep enquiry and order data only as long as needed for the purposes above or as required by law.

Your rights

You may request access to, correction of or deletion of your personal data, or object to marketing, by emailing hello@zyloperfume.com. To leave the mailing list instantly, use our unsubscribe page.

Contact

Zylo Perfume, Dubai, United Arab Emirates — hello@zyloperfume.com